Privacy Policy

General Provisions

  1. This Privacy Policy („Policy”) governs the collection, use, storage and protection of personal data of users of the mercurico.ch website (hereinafter — «Site», «We», «Us»).
  2. By using the Site, you agree to the terms of this Policy and consent to the processing of your personal data in the manner described herein.
  3. We strive to ensure the protection of your personal information and guarantee confidentiality.

What data do we collect

  1. We may collect the following types of personal information:
  2. First name, last name
  3. Email address
  4. Phone number
  5. Mailing address (if necessary for delivery)
  6. Account details (login, password)
  7. Information about your device and connection (IP address, browser type, geolocation, language, time zone)
  8. Other information that you provide voluntarily (e.g. via a contact form, newsletter subscription, survey)

How we use the collected data

The data may be used for the following reasons:

  1. to process and fulfill your orders
  2. to improve the Site and user experience
  3. to communicate with you (respond to requests, send important information)
  4. to marketing purposes, if you have consented to this
  5. to fulfill legal obligations

Cookies and similar technologies

  1. We use cookies and other similar technologies to improve the functionality of the Site, analyze traffic, and personalize content.
  2. You have the right to control the reception of cookies, including requesting their blocking or deletion through browser settings, however, this may affect the operation of some functions of the Site.

Transfer of data to third parties

We may transfer your personal data to third parties:

  1. to service providers who help us operate the Site (for example, delivery services, hosting, payment systems)
  2. if required by law or to protect our rights
  3. in the event of merger, acquisition or reorganization of the business — provided that the new legal owner accepts data protection obligations

Data Security

We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration or disclosure. However, an absolute guarantee of security cannot be provided.

Data Retention

Personal data will only be stored for as long as is necessary to fulfill the purposes for which it was collected or as required by law. After that, the data will be destroyed or anonymized.

Your rights

You have the right to:

  1. access your personal data;
  2. request correction of inaccuracies;
  3. request erasure of data if it is no longer needed or is being processed unlawfully;
  4. restrict data processing;
  5. object to processing for marketing purposes;
  6. withdraw your consent to data processing (if provided);
  7. file a complaint with the relevant data protection supervisory authority.

Changes to the Policy

We may update this Policy from time to time, for example in connection with changes in the law or our work. The current version with the date of the new edition will be available on the Site.

Contact Information

If you have any questions or requests related to this Policy, or you want to exercise your rights, please write to us at the following email address: [your-email-address]